Tackling 3^rd-Party Violence and Harassment at Work.

The EU level employer and trade union organisations signed guidelines in 2010 to help tackle third party violence and harassment at work.

Third-party violence and harassment can be a real problem for workers in many different sectors.

A 2005 survey indicated that 5% of EU workers have been exposed to violence at work and 75% of cases involved someone from outside of the workplace.

• Increasing awareness and understanding of the issue among employers, workers and public authorities (such as health and safety agencies and the Gardai)
• Properly assessing the risks posed by third party violence in different workplaces and job functions
• Training managers and workers in how to prevent, or if necessary, manage the problem
• Setting up policies and systems for monitoring, reporting and investigating incidents and providing support to victims.