Call Centre Worker

Workplace Contact Unit

The Workplace Contact Unit (WCU) is a helpdesk resource for employers, employees and members of the public.  The WCU is the primary point of contact for our customers for a range of topics including:

  • Reporting workplace fatalities and serious incidents;
  • Complaints relating to workplaces;
  • Obtaining health and safety information;
  • Notifying the Authority of accidents or incidents through IR1 and IR3 forms;
  • Notifying the Authority of construction work through AF2 forms;
  • Ordering health and safety publications.

You can contact the WCU through any of the following means:

LoCall: 1890 289 389 (Monday to Friday, 9am to 5pm)

Write to:
Workplace Contact Unit
Health and Safety Authority
Metropolitan Building
James Joyce Street
Dublin 1

An emergency service outside of standard office hours is operated.  In case of a serious injury/fatality outside of standard business hours (9am to 5pm), please phone 1890 289 389 where you will be offered a transfer to the Gardai who will in turn notify a HSA senior inspector.