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Safety Alert - Tucson Circulating pumps (5m, 6m and 8m)

Safety-Alert-Tucson-Circulating-pumps-Final

The Health and Safety Authority (HSA) wishes to highlight the safety risks associated with the use, maintenance and servicing of Tucson Circulating Pumps (5m, 6m and 8m), manufactured by Tucson Pumps Ltd between 2017 and 2024, and used in heating systems in Ireland.

Hazard:

It has been identified that the mains electrical coupling to the pump can be connected in reverse which can pose a serious risk of electrocution.

Product: Tucson circulating pumps

Model: 5m, 6m, & 8m

Serial number:

S/N D0 – D44

S/N 2017

S/N A

S/N 2018

S/N B

S/N 2019

S/N C

S/N 2020

Manufacturer: Tucson Pumps Limited.

Production Period: 2017 – 2024

Corrective Action:

  • Do not make any physical contact with the pump or electrical coupling
  • Please read Product Safety Information Notice on the Competition and Consumer Commission (CCPC) website
  • If you think you have an affected Tucson circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone 01 842 6255 to arrange for a replacement pump to be installed

Installers or tradespersons:

  • If you are aware that you have installed a Tucson circulating pump with a serial number listed above, contact the manufacturer at productsafety@tucsonpumps.ie or phone +353 (0)1 842 6255 to arrange for the installation of a replacement
  • Installed units of affected pumps should only be replaced by an approved, qualified Tucson service agent/installer

Merchants: (Distributors)

  • If you have stock of Tucson circulating pumps with the serial numbers identified listed in this Safety Alert, stop sales immediately.
  • Please contact your Tucson area sales representative or email productsafety@tucsonpumps.ie

Manufacturer contact details:

  • Tucson Pumps Limited, Instantor Works, Santry Avenue, Dublin D09 K160 and UK Address: 1 Dagger Rd, Lisburn, Northern Ireland BT28 2TJ
  • Email: productsafety@tucsonpumps.ie
  • Phone: 01 842 6255

Further Information is available on: