Safety Alert Sanli Chainsaw SCS4950
The Health and Safety Authority (the Authority) wishes to advise owners and distributors of the portable chainsaw make Sanli SCS4950, that the importation company Tucks O'Brien Ltd have agreed to a voluntary recall of this product. The recall is as a result of market surveillance testing carried out by the Authority that revealed serious safety defects with this machine. See photographs below.
The testing revealed that the dimensions of the front handle did not meet requirements. However, more importantly the chain catcher (a critical safety device) cracked during testing.
What to do
With immediate effect, the chainsaw involved should no longer be used or provided to others.
Should you stock or have resold a potentially affected product or passed it on to others, you are requested that you follow the recall process set out below and pass this safety warning on to any Product recipient as quickly as possible.
Please note Tucks O’Brien Ltd are solely responsible for managing this recall. All queries or clarifications must be made directly with Tucks O’Brien Ltd, not the HSA
Tucks O'Brien Ltd Ph: 01 4677000 Email: firstname.lastname@example.org
1. Check Stock
Please check your stock immediately to determine whether you still have any Products. If you have any Products in stock, please ensure that:
• The Products are not resold
• Inform Tucks O'Brien Ltd of the existence of the Products by calling 01 4677000
• Do not dispose of the Products
• Tucks O'Brien Ltd will advise you regarding the return of products
2. Information to End User
Please send this alert with the heading “Important Safety Information” to your end users where you know the address of the end user (e.g. from sources such as invoices, receipts, online orders etc.).
Alternatively, Tucks O'Brien Ltd can contact the end-user directly about the recall. If you would prefer this option, please provide Tucks O'Brien Ltd with the contact information of the end user via. Email address below
3. Commercial Customers
In the event that you have sold Products to any commercial customers (e.g. wholesalers, online retail platforms, commodity exchanges etc.), please forward this Alert to them and request that they in turn forward an alert to their customers.
Tucks O'Brien Ltd requests that you inform them as promptly as possible of the measures that you have taken and of the status of those measures.
Consumers can check directly with Tucks O'Brien Ltd. If affected, owners should call, as soon as possible, the Tucks O'Brien Ltd number 01 4677000
Tucks O'Brien Ltd
24 Magna Drive, Magna Business Park, City West Road, Dublin 24
Phone: 01 4677000
Picture 1: Sanli Chainsaw SCS4950 Picture 2: Sanli Chainsaw SCS4950 details